Online Exam Service Policy

1. Overview & Scope

Last updated on October 20,2023

1.1. Overview

MAAS Education Technology JSC (“MAAS") always puts the interests of the customer first. Anyone who uses MAAS’s services is treated fairly and with respect by our dedicated and professional team.

We are committed to providing you with the best services and setting strict standards for customer service. We will solve any arising problems during the order process as well as quality problems according to the process and regulations announced in the customer policy.

In this Online Exam Service Policy (“Policy”), customers will find detailed information on the order cancellation process, warranty policy and refund policy for orders under the Online Exam service.

Please read the Policy carefully before placing an order to use MAAS’s Online Exam service (“Service”).

When customers use MAAS’s Online Exam service, it means that they have accepted and agreed to comply with the terms and conditions set out in this Policy. MAAS reserves the right to change and modify this Policy as necessary without prior notice. Customers continue to use the Service after the revised Policy is published and enforced means that you accept these changes.

1.2. Scope

This Policy applies to

a. All employees of the Customer Service Department (“CS”) and Order Control Department (“OC”) at MAAS Education Technology Joint Stock Company.

b. All customers order Online Exam Services at MAAS Writing Service belonging to MAAS Education Technology Joint Stock Company.

c. All writers are working at MAAS Education Technology Joint Stock Company.